We’ve made changes to the way we work to ensure the safety of our workforce and communities during the COVID-19 pandemic.

Our health and safety strategy focuses on:

  • Personal and workplace hygiene
  • Increased cleaning regimes
  • Staff adhering to social distancing requirements.

If someone in our workforce becomes ill with COVID-19-related symptoms or has suspected exposure, we have processes in place for medical attention, isolation and notification of health authorities.

Mattress collections:

Sydney and Melbourne public drop-offs have been suspended until further notice for public safety.

Online bookings with contactless pick-up are available for all sites, book online here.

Public drop-offs have recommenced for Hume (ACT), Newcastle (NSW) and Wangara (WA). Full details are available here.

Please note there may be longer-than-usual wait times due to increased demand driven by COVID-19. We appreciate your patience as our team processes high volumes of mattresses.

Protective equipment:

Like all businesses in Australia, we have faced challenges with sourcing PPE via our traditional supply chains. We have pursued different avenues to boost supplies of protective equipment to protect from air-bound particulates and droplets, and we have introduced additional cleaning routines and dust-suppression activities into our factories.

We’ve also done extensive business continuity planning to ensure our work can continue during the pandemic.

We’re following the latest advice and guidelines from the Australian Government Department of Health. Within those guidelines, and with the health and safety measures we have in place, we are committed to maintaining an uninterrupted service for our customers.

Chris Richards,

General Manager Soft Landing