OUR ENVIRONMENTAL IMPACT

We recover up to 75% of all mattress components (the current industry maximum). We avoid methods that reduce cost at the expense of the environment.

WHO WE WORK WITH

CREATING JOBS AND TRAINING FOR LOCAL PEOPLE

For every 23 mattresses that we collect and recycle each day, we create a job for someone who needs on.

OUR PEOPLE

WHAT CAN AN OLD MATTRESS BECOME?

Your old mattress and base can be made into metal roofing, carpet underlay and mulch instead of taking up landfill space.

HOW WE RECYCLE

Caring for people and Country

We create stable and meaningful jobs for people experiencing barriers to employment.
We keep end-of-life mattresses and ensemble bases out of landfill and recover components to recycle.
We are a not-for-profit; our revenue goes entirely to delivering our work.
We are a social enterprise, certified by Social Traders.

Creating Jobs

We provided employment opportunities for 289 people last year, 76% of them experiencing barriers to employment.

Our people come from all walks of life and cultures. Most have experienced systemic disadvantage and discrimination, and they come to us seeking opportunity. Our workforce is intelligent, hardworking, authentic and includes Aboriginal people, refugees and asylum seekers and long-term unemployed. We are a better workforce for having the door open to a breadth of life experiences. 

65% revenue to wages

Most of our revenue, about 65%, goes to wages of people who experience barriers to employment. These are dollars spent in local communities.

Our Locations

We operate across five sites nationally:

  • SYDNEY (Smithfield) NSW Dharug Country
  • NEWCASTLE (Hunter) NSW Awabakal Country
  • CANBERRA (Hume) ACT Ngunnawal Country
  • MELBOURNE (Bayswater) VIC Kulin Country
  • PERTH (Wangara) WA Noongar Country

Find out our mattress drop off site locations

The benefits of stable employment

The impact we make in just one year

387K

MATTRESSES RECYCLED

4,344T

STEEL RECYCLED

542T

FOAM RECYCLED

1,487T

TIMBER RECYCLED

Figures taken from last financial year 2024-25

Supporting local communities

We employ local people experiencing barriers to employment. We send recovered materials to local recycling partners where possible.

We send foam to carpet-underlay manufacturers, steel to scrap steel merchants, timber bed bases to local industry (where there is a market) for mulch.

Protecting our environment

We keep waste out of landfill and put steel, foam and timber to use.

We keep waste out of landfill and maximise recovery of steel, foam and timber. We prioritise a manual recycling method, avoiding methods that are big users of power and reducing our environmental footprint.

Customer Feedback

Don’t look anywhere else! These guys are fantastic and truly care about their customers and the environment. Amazing service from the initial phone call to the pick up. Thank you Bec who answered all my questions with patience and care and went out of her way to find a solution to the pick up query. Thank you to Matt who made a special effort to pick up the mattress from storage with such ease and care. Communication was perfect throughout the whole process. Will definitely recommend their service. 

Wendy, Soft Landing Victoria

A fabulous service – I have used this company twice now. Reliable, employees super friendly and helpful. Pricing very reasonable. Highly recommend.

Debbi, Soft Landing Newcastle

“We had a mattress, base and plastic shipping material picked up this morning before 8:00am. The whole process was easy, efficient and professional. Well done! Keep up the good work for the community. We have already recommended you to our neighbours.”

Rick, Soft Landing Perth

“We just had our old mattress picked up today, and it couldn’t have been simpler. Booked online and left the mattress out the night before. Very easy and an amazing service.”

Danica, Soft Landing Perth

“Absolutely fantastic service! I have told everyone – I was so pleased! I even went into Freedom and told them to tell their customers where they can get rid of their mattresses when buying a new bed. Thank you”

Susan, Soft Landing Perth

“ The young man collecting the items was extremely polite and friendly and their rates were the best I could find…  I would not hesitate to recommend – excellent service.”

Julie, Soft Landing Newcastle

“Great to deal with from start to finish. Quick with their communication and accommodating and understanding where needed. Would use them again.”

Elisa, Soft Landing ACT

“Thanks, it was already collected when I went for my 7am walk and we did not notice a thing they were so quiet. I will mention your service to our movers next week.”

Jo, Soft Landing Perth

“Thanks to the City of Stirling mattress contractors (Soft Landing) very helpful and kind, thanks”

Chris, Soft Landing Perth
JULIE SHANNON, ADMIN MANAGER

“Helping people – that’s what I love about this place, I get great satisfaction seeing the impact that having a job has on all aspects of a person’s life.”

Community Resources

CREATING JOBS THAT CARE FOR PEOPLE AND COUNTRY

Soft Landing is part of Community Resources, an Aboriginal-led, not-for-profit and registered charity that runs some of the largest social enterprises in Australia and delivers a range of community services.
Last year Community Resources employed 960 people, 70% of them experiencing barriers to employment.

Thank you for supporting us.

For every 23 mattresses that we collect and recycle each day, we create a job for someone who really needs one.