Thank you for booking your mattress collection with Soft Landing.
You must read and agree to the Terms and Conditions before continuing.
TERMS AND CONDTIONS
Please ensure your mattress and/or ensemble base(s) are outside by 6am on the day of collection. We collect from your street kerbside, vergeside or nature strip. This is a kerb/vergeside collection, our drivers do not enter customer’s premises.
Occasionally delays occur and we are unable to collect your mattress as scheduled. You will be notified and your collection will be rescheduled.
Collections occur between 6:00am-4:30pm. If you need to reschedule your collection, please contact us asap to make alternative arrangements.
If raining, please still put your mattress out for collection. We will collect your mattress if wet.
If you cancel your booking before 2pm the day before your scheduled collection, we will issue you a full refund.
If you cancel after 2pm the day before your scheduled collection, you will be charged a $20.00 booking fee, therefore you will be refunded the balance.
If your mattress is not available for collection on the scheduled date (i.e. you forget to put your mattress out), a $20.00 fee will apply, therefore you will be refunded the balance.
Mattress Bases
bases we do collect
bases we do not collect
Click here to find out about mattress item sizes
1 x mattress = 1 piece
1 x base = 1 piece
1 x ensemble, mattress & base = 2 pieces
king ensemble, 1 x king mattress & 2 x king single bases = 3 pieces
Soft Landing Mattress Recycling is a social enterprise of Community Resources
1 Manning Street, PO BOX 250, Tuncurry NSW 2428, Australia. 02 6555 8922. [email protected]. www.communityservices.org.au ABN: 90 746 695 414. Your financial transaction will be in the name of Community Resources. Cardholder statement will be in the name of Community Resources.
The site is currently loading. If you are still seeing this message after several seconds, please try reloading the page.
If this message is still visible, please contact us here for assistance.
Please ensure your mattress and/or ensemble base(s) are outside by 6am on the day of collection. We collect from your street kerbside, vergeside or nature strip. This is a kerb/vergeside collection, our drivers do not enter customer’s premises. 
