Harvey Norman Sydney Online Booking

Thank you for booking your mattress collection with Soft Landing.
The cost for Soft Landing to collect and recycle your mattress is $50.00 per piece and additional pieces are $35.00.
Please read and agree to the Terms and Conditions before continuing.

TERMS AND CONDITIONS

Please ensure your mattress and/or ensemble base(s) are outside by 6am on the day of collection. We collect from your street kerbside, vergeside or nature strip. This is a kerb/vergeside collection, our drivers do not enter customer’s premises.
Occasionally delays occur and we are unable to collect your mattress as scheduled. You will be notified and the collection will occur between 6:00am-4:30pm the following day. Please leave your mattress on the kerbside.
If raining, please still put your mattress out for collection. We will collect your mattress if wet.
If you cancel your booking before 2pm the day before your scheduled collection, we will issue you a full refund.
If you cancel after 2pm the day before your scheduled collection, you will be charged a $20.00 booking fee, therefore you will be refunded the balance.
If your mattress is not available for collection on the scheduled date (i.e. you forget to put your mattress out), a $20.00 fee will apply, therefore you will be refunded the balance.
If you need to make any changes to your booking whether it be a cancellation or to change the amount of items requested for collection, please follow the link: www.softlanding.com.au/booking-update

Mattress Items Explained

1 x mattress = 1 piece

1 x base = 1 piece

1 x ensemble, mattress & base = 2 pieces

king ensemble, 1 x king mattress & 2 x king single bases = 3 pieces

bases we do collect

bases we do not collect

BOOKING FORM

Your Details

Name in Full

Phone

Collection Address

Apartment/Unit Number

Street Number

Street Name

Suburb

If your suburb is not listed, unfortunately this means we don’t currently service your area. Please phone 1800 763 852.

Post Code

Collection Details

Collection day for is: . Select date of collection below.

Collection Day

Mattress Quantity

Base Quantity

No. of Mattresses:
No. of Bases:
Total:

Please ensure your mattress is outside by 6am on the day of collection.

Other Information

I purchased a new mattress and have plastic and cardboard packaging I would like collected (there is an additional charge of $11.00 and is valid for 1 mattress box flat packed and plastic packaging, for each mattress booked).

Mattress purchased in IKEA?

Booking Area

If you are experiencing issues processing an online payment for a mattress collection, please call 1800 763 852 and press 1.
Our booking team will assist you to take payment over the phone and manage your mattress collection.

ENQUIRIES

CALL

1800 763 852

EMAIL

[email protected]

Soft Landing Mattress Recycling is a social enterprise of Community Resources

1 Manning Street, PO BOX 250, Tuncurry NSW 2428, Australia. 02 6555 8922. [email protected]. www.communityservices.org.au ABN: 90 746 695 414.
Your financial transaction will be in the name of Community Resources. Cardholder statement will be in the name of Community Resources.

Booking Form Harvey Norman Sydney