Caring for people and planet
We create stable and meaningful jobs for people experiencing barriers to employment.
We keep end-of-life mattresses and ensemble bases out of landfill and recover components to recycle.
We are a not-for-profit; our revenue goes entirely to delivering our work.
We are a social enterprise, certified by Social Traders.
Creating Jobs
We provided employment opportunities for 289 people last year, 76% of them experiencing barriers to employment.
Our people come from all walks of life and cultures. Most have experienced systemic disadvantage and discrimination, and they come to us seeking opportunity. Our workforce is intelligent, hardworking, authentic and includes Aboriginal people, refugees and asylum seekers and long-term unemployed. We are a better workforce for having the door open to a breadth of life experiences.
65% revenue to wages
Most of our revenue, about 65%, goes to wages of people who experience barriers to employment. These are dollars spent in local communities.
The benefits of stable employment
The impact we make in just one year
433K
MATTRESSES RECYCLED
5,190T
STEEL RECYCLED
1,585T
FOAM RECYCLED
750T
TIMBER RECYCLED
Figures taken from last financial year 2023-24
Supporting local communities
We employ local people experiencing barriers to employment. We send recovered materials to local recycling partners where possible.
We send foam to carpet-underlay manufacturers, steel to scrap steel merchants, timber bed bases to local industry (where there is a market) for mulch.
Protecting our environment
We keep waste out of landfill and put steel, foam and timber to use.
We keep waste out of landfill and maximise recovery of steel, foam and timber. We prioritise a manual recycling method, avoiding methods that are big users of power and reducing our environmental footprint.
Customer Feedback
“We had a mattress, base and plastic shipping material picked up this morning before 8:00am. The whole process was easy, efficient and professional. Well done! Keep up the good work for the community. We have already recommended you to our neighbours.”
“We just had our old mattress picked up today, and it couldn’t have been simpler. Booked online and left the mattress out the night before. Very easy and an amazing service.”
“Absolutely fantastic service! I have told everyone – I was so pleased! I even went into Freedom and told them to tell their customers where they can get rid of their mattresses when buying a new bed. Thank you”
“ The young man collecting the items was extremely polite and friendly and their rates were the best I could find… I would not hesitate to recommend – excellent service.”
“Great to deal with from start to finish. Quick with their communication and accommodating and understanding where needed. Would use them again.”
“Thanks, it was already collected when I went for my 7am walk and we did not notice a thing they were so quiet. I will mention your service to our movers next week.”
“Thanks to the City of Stirling mattress contractors (Soft Landing) very helpful and kind, thanks”
JULIE SHANNON, ADMIN MANAGER
“Helping people – that’s what I love about this place, I get great satisfaction seeing the impact that having a job has on all aspects of a person’s life.”
Community Resources
JOBS THAT CARE FOR PEOPLE AND PLANET
Soft Landing is part of Community Resources, a national not-for-profit that runs some of the largest social enterprises in Australia and delivers a range of community services, employing 786 people last year, 67% of them experiencing barriers to employment.
